Thursday, 31 March 2011
Everybody's favourite Chief Executive, Michael O'Leary of Ryanair is to introduce a surcharge of £2 (€2 in Europe) on fares to pay for customers stranded in the chaos of last year's snow, volcanic ash and strike disruption.
Michael O'Leary has stated that he has no choice but to introduce a new fee after the EU failed to alter its EU261 compensation law. The fee is said to raise £110m over the next year and this will cover the cost of hotels and compensation to passengers affected last year.
O'Leary has stated that a force majeure clause is needed so that compensation would waived for delays and cancellations outside airlines control.
Would this be the final straw and affect if you would fly Ryanair?
Posted by Tom Warsop at 14:04